Getting Started
Basic operation:
Power On/Off - Press the POWER button for 3 seconds to turn on/off the scooter. The scooter turns off automatically if not used for 90 seconds.
Speed Control - While stationary, and with the power on, press the MODE button to cycle through the three different speed levels 1 to 3. Use the throttle to control the speed within each speed level.
Headlight - While power is on, press and hold the MODE button for about 3 seconds to turn on or off headlight.
Mileage & Other data - While stationary, and with the power on, press the POWER button to cycle through the following data: ODO (lifetime mileage), TRIP mileage, VOLTAGE level, ELECTRICAL CURRENT level and ERROR CODE
ZERO 8: Technical Specifications
Model - ZERO 8
Battery - 48V 10.4Ah / 48V 13Ah
Tyre - 8 inch, pneumatic front, solid rear rubber
Brakes - Single rear drum brake
Max Range* - ~35 km / ~45 km
Top Speed (Limited to) - 40 km/h (25 km/h)
Weight - 17 - 18 kg
Suspension - Front spring & rear hydraulic suspension
Lights - Front and rear lights
Controller - 18A controller
Motor Power - 500W gearless motor
Max. Load - 100 kg
*Range may vary depending on rider weight, riding style and terrain.
ZERO 8: Unfolding
Step 1 Lift folding lever to unlock steering column
Step 2 While holding lever up, unfold steering column
Step 3 Loosen quick-release clamp and extend T-bar
Step 4 Tighten quick-release clamp to secure T-bar
ZERO 8: Folding
Step 1 Turn power off
Step 2 Slide locking sleeves outward to release grips
Step 3 Fold down handle grips
Step 4 Open the quick-release clamp
Step 5 Shorten T-bar
Step 6 Lift the folding lever and push the steering column forward at the same time to release the folding mechanism. While holding down the lever, fold the steering column towards the deck until it locks into position
ZERO 8X: Technical Specifications
Model ZERO 8X
Battery 52V 18Ah / 52V 23Ah
Tyre Front and rear solid rubber
Brakes Front and rear disc brakes
Max Range* ~80 km / ~110 km (ECO single motor mode)
Top Speed 55 km/h
Weight 33 kg
Suspension Front and rear spring hydraulic suspension
Lights Front and rear LED lights
Controller 2 x 20A controllers
Motor Power 2 x 800W (Total power output of 1600W)
Max. Load 120 kg
*Range may vary depending on rider weight, riding style and terrain.
ZERO 8X: Folding
Step 1 Turn power off
Step 2 Unlock the clamp
Step 3 Fold down steering column
Step 4 Secure the clamp
ZERO 8X: Unfolding
Step 1 Unlock the clamp
Step 2 Unfold steering column
Step 3 Secure the clamp
ZERO 9: Technical Specifications
Model ZERO 9
Battery 48V 13Ah
Tyre 9 inch pneumatic front & rear
Brakes Front disc brake & rear drum brake
Max Range* ~45 km
Top Speed (Limited to) 45 km/h (25 km/h)
Weight 18 kg
Suspension Front spring & rear hydraulic suspension
Lights Front and rear lights
Controller 25A controller
Motor Power 600W gearless motor
Max. Load 120 kg
*Range may vary depending on rider weight, riding style and terrain.
ZERO 9: Unfolding
Step 1 Press down folding lever to unlock steering column
Step 2 Unfold steering column until it locks in vertical position
Step 3 Loosen quick-release clamp and extend T-bar
Step 4 Tighten quick-release clamp to secure T-bar
ZERO 9: Folding
Step 1 Turn power off
Step 2 Slide locking sleeves outward to release grips
Step 3 Fold down handle grips
Step 4 Open the quick-release clamp
Step 5 Shorten T-bar
Step 6 (A) While pressing down on the folding lever, push steering column forward (B) to unlock joint. Keeping the lever pressed down (A), fold the steering column towards the deck (C) until it locks into position
ZERO 10: Technical Specifications
Model ZERO 10
Battery 52V 18Ah
Tyre 10 inch pneumatic front & rear
Brakes Dual disc brake
Max Range* ~70 km
Top Speed (Limited to) 48 km/h
Weight 20kg / 24kg
Suspension Front spring & rear hydraulic suspension
Lights Front and rear lights
Controller 25A controller
Motor Power 800W gearless motor
Max. Load 120kg
*Range may vary depending on rider weight, riding style and terrain.
ZERO 10: Unfolding
Step 1 Press down folding lever to unlock steering column
Step 2 Unfold steering column until it locks in vertical position
Step 3 Loosen quick-release clamp and extend T-bar
Step 4 Tighten quick-release clamp to secure T-bar
ZERO 10: Folding
Step 1 Turn power off
Step 2 Slide locking sleeves outward to release grips
Step 3 Fold down handle grips
Step 4 Open the quick-release clamp
Step 5 Shorten T-bar
Step 6 (A) While pressing down on the folding lever, push steering column forward (B) to unlock joint. Keeping the lever pressed down (A), fold the steering column towards the deck (C) until it locks into position
ZERO 10X: Technical Specifications
Model ZERO 10X
Battery 52V 18.2Ah / 52V 23.8Ah
Tyre 10 inch pneumatic front & rear
Brakes Dual disc brake
Max Range ~80 km / ~110 km (ECO single motor mode)
Top Speed (Limited to) 65 km/h
Weight 34 kg / 36 kg
Suspension Front & rear spring & hydraulic suspension
Lights Front and rear lights
Controller 2 x 25A controller
Motor Power 2 x 1200W gearless motor
Max Load 150 kg
*Range may vary depending on rider weight, riding style and terrain.
ZERO 10X: Unfolding
Step 1 Unlock the clamp
Step 2 Unfold steering column
Step 3 Secure the clamp
ZERO 10X: Folding
Step 1 Turn power off
Step 2 Unlock the clamp
Step 3 Fold down steering column
Step 4 Secure the clamp
Pre-Ride Checks
Step 1 Tires need to be pressurised to 45 PSI
Step 2 Brakes are working property
Step 3 Ensure folding mechanism is fully locked in place with a CLICK sound
Step 4 Quick release of handlebar is tight
Instructions for Battery Usage
First Charge
It is important to fully charge the battery before your first use of the scooter.
Your scooter’s battery comes with these built-in features:
Features of the battery
Your scooter’s battery comes with these built-in features:
Balanced charging protection: During charging, the battery automatically balances the
voltage among the internal cells to protect each cell.
Over-charging protection: The battery stops charging automatically when full to protect
against damage.
Over current protection: The battery automatically stops charging if the voltage is higher than
prescribed voltage to protect the battery.
Over discharging protection: The battery automatically stops discharging when its voltage
drops below 44V to protect the battery.
Short-circuit protection: the battery automatically stops output in the case of a short-circuit.
Auto sleep: The battery automatically enters sleep mode if there is no load for 20 minutes to
conserve power.
How to charge
Ensure that scooter is TURNED OFF. Connect external power charger to scooter.
Connect charger to electrical outlet, then turn on the power of electrical outlet.
Do not charge the batteries in temperatures below 5 ° C or above 40 °C. The battery may stop
the charging process.
Safety
- Always wear protective equipment like a safety-certified helmet, gloves, elbow guards, and knees guards.
- Do not ride on rough, unpaved or uneven surfaces. Do not ride on surfaces with ice, snow or water.
- Not suitable for riders below of 15 years or above 60 years old. Minors must be supervised.
- Do not ride when under the influence of alcohol or other intoxicating substances.
- Avoid riding in cold winter days.
- Do not ride on rainy days.
- Slow down on slopes; do not ride on slopes of steeper than 15 degrees in gradient.
- Before riding, always do a visual inspection to check that all nuts and bolts are secure; that there is enough tyre pressure and the tyres are not worn out; that the brakes are functioning properly.
- It is your responsibility to know and follow the laws governing the use of electric scooters in the UK as well as any change in the laws over time.
Care & Maintenance
Cleaning & Storage
Before cleaning, be sure to turn off the scooter and disconnect it from the wall electrical outlet.
Close the charging port to reduce chances of water entering it, causing damage or electric shock.
Remove dirt or dust with a damp cloth. For stubborn dirt, scrub with a toothbrush and wipe clean with a damp cloth. Scratches on plastic parts can be removed or reduced with sandpaper.
Do not use alcohol, petrol, kerosene or other corrosive chemicals to clean the scooter. Never spray water directly onto the scooter with a hose.
Store scooter indoors in a cool, dry place. Storage in high or low temperatures, in direct sunlight or exposed to the weather will damage the scooter and its battery.
Maintenance and care of the battery
- To avoid damage or injury, do not replace the battery with that of another model or brand.
- Do not touch, dismantle or puncture the battery. Do not allow the battery to come into contact with metal objects.
- Only use the original charger supplied with this scooter. Do not attempt to charge the scooter with any other charger.
- After using the scooter, fully charge the battery before storing it to prolong the lifespan of the battery.
- Do not store the scooter or battery in temperatures higher than 50 ° C or lower than -20 ° C.
For example, do not store the scooter in a car exposed to the sun or in winter. - Do not dispose of the battery in fire.
- If the scooter will not be used for more than 30 days, fully charge it before storing in a cool, dry place. The unused scooter should be fully charged once every 60 days, otherwise the battery may be damaged or may fail. Such battery failures are not covered by warranty.
IMPORTANT
Always recharge the battery before it is fully depleted.
Over-discharging shortens the lifespan of the battery.
Battery range is reduced at low temperatures. For example, at -20 ° C, the battery range may be less than half that at normal temperature.
If the battery is not charged for a long time, it may no longer be usable. The fully charged battery will be completely discharged in 120 to 180 days even without use. Damage from such cause is not covered by warranty.
Never disassemble the battery because there is a risk of short circuit and injury.
Error Codes
| Error Code | Fault | Diagnostic Step | Resolution |
| 00 | Normal Status | Normally ok; Turn off and on the scooter to see if the error persists | Normally ok |
| 02 | Brake | Check brake lever on handlebar and see if brake springs back all the way | Give the brake lever a few hard presses to ensure that it is not stuck; If jammed, then unclog the source of the jam |
| Check brake caliper to see it the brake line is springing back to original position | If brake caliper is not springing back, spray some WD40 to make sure it springs back to original position | ||
| 06 | BatteryUndervoltage | Check LCD setting P03 and 15; Give battery a full charge to see if issue persists | P03 should be in accordance with the voltage specified in the user manual. P15 should be the specified voltage - 6V |
| 07 | Motor Fault | Unplug and plug motor connector back in to see if issue persists | If the problem is resolved, then make sure the connector is pushed in all the way. |
| If issue persists; check motor wire and connector pins to see if there are any issues | Either replace the motor or replace motor wire. | ||
| 08 | Turnstile Fault | Check if back screw or magnet has come loose in the throttle/LCD | Tighten back screw or replace magnet in the throttle |
| 09 | Controller Fault | Replace controller | Replace controller |
| 10 | Communication Receiving Fault | Unplug and plug in LCD connector and see if issue persists; IF issue persists, then wiggle the LCD wire in different directions to see if problem persists | Change of wiring connection from LCD to controller might be needed if the issue persists |
| 11 | Communication Transmission Fault | Unplug and plug in controller connector and see if issue persists; IF issue persists, then wiggle the LCD wire in different directions to see if problem persists | Change of wiring connection from LCD to controller might be needed if the issue persists |
| 12 | BMS Communication Failure | Check if battery is able to charge; if battery is able to charge, then check connector of battery to controller; | If problem persists, then a battery change might be necessary |
